Frequently Asked Questions

Can I really get an Electric Wheelchair at little or no cost?

  • Yes, the actual cost will depend on your insurance benefits. If you have a primary and secondary insurance that will pick up 100% of the cost of an Electric Wheelchair, you will not have to pay for the Electric Wheelchair.

    • How long does the process usually take?

  • On average, the process usually takes 20 to 30 days. However, this depends on how recently you've seen your physician and if you've had a recent mobility evaluation done by your physician.

    • What obligations does the patient need to undertake in order to complete this process?


  • Once a patient is qualified, the only obligation they have is to either have recently seen their physician within the last 30 days for a mobility evaluation or schedule an appointment with their physician so she/he can write a prescription.

    • I am looking in to this for a loved one, Can I be the main contact?

  • Yes, as long as you can provide us with the necessary information we can communicate through you.

    • I received an Electric Wheelchair through my insurance 5 years ago, but it is worn out and broken down, Can I get a new one?


  • Yes, if you have had the same Electric Wheelchair for at least 5 years and it is still deemed medically necessary for you to have an Electric Wheelchair you can qualify for a new one.

    • If my insurance does not pay 100%, do you offer payment plan options?


  • Yes, we can work with you on a payment plan until you have paid your responsibility in full if necessary due to financial hardship.

    • I weigh over 300 pounds. Do you have portable motorized wheelchair options for me?


  • Due to the lack of durability of portable motorized wheelchairs, there isn't currently a portable option for patients over 300 pounds.


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